Head, Corporate Services

Job Summary

The Head of Corporate Service is a Senior Executive Management role with responsibility for the efficient and effective operation of the organization’s internal support functions. The ideal candidate will be a strategic thinker with a strong operational focus, capable of managing complex administrative tasks and providing high-level support to the Executive Management.

Key Responsibilities:

1. Contribute to the overall organizational strategy and translate it into operational plans for the organization.
2. Oversee budgets, and financial reports, and ensure financial compliance across all departments.
3. Provide strategic direction and operational guidance to all departments (e.g., HR, IT, Finance, Legal, Admin, Procurement).
4. Ensure interdepartmental collaboration and communication.
5. Monitor departmental performance against established goals and objectives.
6. Identify areas for improvement and implement necessary changes.
7. Develop and implement corporate policies and procedures.
8. Contribute to the development and implementation of the organization’s strategic plan.
9. Translate strategic objectives into operational plans for all departments.
10. Monitor progress towards strategic goals and report to the CEO.

Key Competencies:

1. Strategic Thinking:
   1. Ability to think critically and strategically, anticipating future trends and challenges.
   1. Strong analytical skills to identify complex issues and develop innovative solutions.
   1. Proven ability to align organizational goals with the overall strategic vision of the executive Management

• Leadership and Management:
  • Proven leadership skills to inspire, motivate, and guide a diverse team.
  • Strong organizational and time management skills to prioritize tasks and meet deadlines.
  • Excellent interpersonal and communication skills to build and maintain effective relationships with colleagues at all levels.
  • Ability to delegate effectively and empower team members.
• Administrative and Organizational Skills:
  • Strong administrative and organizational skills to manage complex schedules, meetings, and events.
  • Proficiency in office management software, including Microsoft Office Suite and project management tools.
  • Attention to detail and accuracy in all tasks.
  • Ability to maintain confidentiality and discretion.

• Policy and Procedure Development:
  • Knowledge of relevant policies, procedures, and regulations.
  • Ability to develop and implement efficient administrative systems and processes.
  • Strong drafting and writing skills to prepare clear and concise reports, memos, and correspondence.
• Problem-Solving and Decision-Making:
  • Ability to identify and analyze problems, develop creative solutions, and make sound decisions under pressure.
  • Strong problem-solving skills to resolve issues efficiently and effectively.

Qualifications and Skills:

• Advanced degree in Business Administration, Public Administration, or a related field.
• Proven track record in executive administration, preferably in a large, complex organization.
• Strong leadership and interpersonal skills.
• Excellent organizational and time management abilities.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong problem-solving and decision-making skills.
• Ability to work under pressure and meet tight deadlines.
• A high level of discretion and confidentiality.